ACCOUNT DELETION AND DATA EXPORT

Use the self-service controls in account settings to export your data or delete your account. Export is available in CSV and Excel formats. Read the dedicated account deletion and data export guide before deleting an account.

ACCOUNT ACCESS

If you cannot sign in, confirm the email address used for the account and use the available password or sign-in recovery flow. Never send passwords, API keys, access tokens, or full broker credentials by email.

TRADE IMPORTS

Before importing, keep an untouched copy of the source file. Review column mappings, account selection, contract multipliers, dates, and duplicate-detection results before confirming an import.

PRIVACY AND SECURITY

The Privacy Notice explains information practices. The Security and Data Privacy page explains product behavior and provider roles. Contact support promptly if you suspect unauthorized account access.

BILLING

Stripe processes paid subscriptions. For a billing question, include the account email and a general description of the issue, but do not send full card information.

CONTACT SUPPORT

Email info@stonkjournal.com. Support aims to respond within 24 hours, but this is a target rather than a guaranteed service-level agreement. Include the page or feature involved, what you expected, what occurred, and any non-sensitive error message.