EXPORT YOUR DATA

Sign in and open the account or settings area. Use the available export control and choose CSV or Excel. Save the file somewhere secure and confirm that it contains the records you need before continuing with deletion.

If you cannot locate or complete an export, email info@stonkjournal.com from the address associated with the account. Support aims to respond within 24 hours, but this is not a guaranteed service-level agreement.

DELETE YOUR ACCOUNT

Open the account or settings area and use the self-service account deletion control. Review the confirmation carefully. Account deletion is intended to be permanent, so export any records you want to keep first.

WHAT DELETION REMOVES

Self-service deletion removes the account and associated data from StonkJournal’s active application database. Limited copies may remain temporarily in provider backups, security logs, payment records, or systems subject to legal and fraud-prevention requirements, after which they are deleted according to the applicable provider’s retention schedule.

BACKUPS AND REQUIRED RECORDS

Backup copies are generally retained for approximately 7–30 days, depending on the provider and plan. Security logs, Stripe payment records, fraud-prevention records, and information required by law may be retained longer where necessary.

BEFORE YOU DELETE

Complete any desired CSV or Excel export, confirm it opens correctly, cancel any paid subscription if the product flow does not do so automatically, and remove any active integrations or access tokens. Do not send API keys, access tokens, or full broker credentials to support.

NEED HELP?

Contact info@stonkjournal.com from the account email and describe the problem without including sensitive credentials. Support aims to respond within 24 hours.